Privacy Policy
Privacy Policy of the Website
Saint Petersburg, May 29, 2025
This Privacy Policy of personal data (hereinafter referred to as the "Privacy Policy") is developed in accordance with the provisions of the Constitution of the Russian Federation, Federal Law No. 149-FZ dated July 27, 2006, "On Information, Information Technologies, and Information Protection," Federal Law No. 152-FZ dated July 27, 2006, "On Personal Data" (hereinafter referred to as the "Personal Data Law"), and other regulatory legal acts in the field of personal data protection and processing in force on the territory of the Russian Federation. It applies to the website located at https://en.shop.essbouquet.com/ (hereinafter referred to as the "Website").
By using the Website, the User unconditionally agrees to this Policy and the terms of processing their personal information as outlined herein. If the User disagrees with these terms, they must refrain from using the Website.
The following terms are used in this Privacy Policy:
- Website — an interactive set of pages located at the domain name https://en.shop.essbouquet.com/;
- Website Administration — authorized employees managing the Website, who determine the composition of users' personal data, the purposes of collecting personal data, and their processing and storage;
- Website User — an individual, a user of the Website, a subject of personal data, who voluntarily provides the necessary personal data when filling out feedback forms and/or order forms on the Website;
- Personal Data — any information relating to a directly or indirectly identified or identifiable individual (subject of personal data);
- Processing of Personal Data — any action (operation) or set of actions (operations) performed with or without the use of automation tools on personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion, or destruction of personal data.
1. GENERAL PROVISIONS
1.1. Under this Policy, the User's personal information includes:
1.1.1. Personal information provided by the User independently while using the Website, including the User's personal data.
1.1.2. Data automatically transmitted to the Website's services during their use via the software installed on the User's device, including the IP address, cookie files, information about the User's browser (or other program used to access the Website), technical characteristics of the equipment and software used by the User, date and time of access to the services, addresses of requested pages, and other similar information.
1.1.3. This Privacy Policy applies only to the Website https://en.shop.essbouquet.com. The Website Administration does not control and is not responsible for third-party websites that the User may access via links available on the Website.
2. PURPOSES OF PROCESSING USERS' PERSONAL INFORMATION
2.1. The Website collects and stores only the personal information necessary for providing feedback and services to the User, except in cases where the law requires mandatory storage of personal information for a legally specified period.
If the Website receives a notice from the User withdrawing consent to the processing of personal data, the Website ceases processing the User's personal data within no more than 10 working days from the date of receipt.
The notice of withdrawal of consent to the processing of personal data must be sent to the email address: info@essbouquet.com, or by written request to the address of LLC "ESS-BOUQUET" (hereinafter referred to as the "Company"): 197022, Saint Petersburg, Kamennoostrovsky Prospekt, 40, office 304.
2.2. The Website processes the User's personal information for the following purposes:
2.2.1. Efficient execution of orders, contracts, and other obligations assumed by the Company as mandatory for performance;
2.2.2. Processing personal data on behalf of the personal data operator(s) when concluding agreements on personal data processing with the personal data operator.
2.2.3. Conducting statistical or other research purposes, excluding market promotion of goods, works, or services, as well as political campaigning, provided that personal data is anonymized.
2.2.4. Any communication with the User via the specified channels, including analyzing the individual's actions on the website, processing incoming requests, providing information about the Company's products and services, and fulfilling contractual obligations (where the subject of personal data is or will be a party).
2.2.5. Establishing feedback with the User, including sending notifications, inquiries related to the use of the Website, provision of services, and processing the User's requests and applications.
2.2.6. Sending the User notifications about new products and services, special offers, and various events. The User may opt out of receiving informational messages by sending an email to info@essbouquet.com with the subject line "Opt-out of notifications about new products, services, and special offers."
3. TERMS OF PROCESSING USERS' PERSONAL INFORMATION AND ITS TRANSFER TO THIRD PARTIES
3.1. The Website stores Users' personal information in accordance with the internal regulations of specific services.
3.2. The confidentiality of the User's personal information is maintained, except in cases where the User voluntarily provides information about themselves for public access to an unlimited audience. When using certain services, the User agrees that a portion of their personal information becomes publicly available.
3.3. The Website may transfer the User's personal information to third parties in the following cases:
3.3.1. The User has consented to such actions.
3.3.2. The transfer is necessary for the User to use a specific service or to fulfill a specific agreement or contract with the User.
3.3.3. The transfer is required by Russian law under the established legal procedure.
3.4. The processing of the User's personal data is carried out without a time limit by the following methods: collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion, or destruction of personal data, including in personal data information systems with or without automation tools. The processing of Users' personal data is carried out in accordance with Federal Law No. 152-FZ dated July 27, 2006, "On Personal Data."
3.5. In case of loss or disclosure of personal data, the Company informs the User about the loss or disclosure of personal data.
3.6. The Company takes necessary organizational and technical measures to protect the User's personal information from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, as well as other unlawful actions by third parties.
3.7. The Company, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
4. OBLIGATIONS
4.1. The User is obliged to:
4.1.1. Provide the personal data necessary for using the Website.
4.1.2. Update or supplement the provided personal data in case of changes.
4.2. The Company is obliged to:
4.2.1. Use the obtained information solely for the purposes specified in this Privacy Policy.
4.2.2. Ensure the confidentiality of the information, not disclose it without the User's prior written consent, and not sell, exchange, publish, or otherwise disclose the User's personal data, except as provided in this Privacy Policy.
4.2.3. Implement the following legal, organizational, and technical measures to protect the User's personal data from unauthorized, unlawful, or accidental access, destruction, alteration, blocking, copying, provision, or distribution, as well as other unlawful actions regarding personal data.
4.2.4. Block the User's personal data upon their request or the request of their legal representative or authorized body for the protection of personal data subjects' rights for the duration of verification if inaccurate personal data or unlawful actions are detected.
5. LIABILITY
5.1. The Company is liable for losses incurred by the User due to unlawful use of personal data in accordance with the legislation of the Russian Federation.
5.2. The Company is not liable for the loss or disclosure of confidential information if:
5.2.1. The information became public before its loss or disclosure.
5.2.2. The information was received from a third party before it was obtained by the Website Administration.
5.2.3. The information was disclosed with the User's consent.
6. DISPUTE RESOLUTION
6.1. Before filing a lawsuit regarding disputes arising from the relationship between the Website User and the Company, it is mandatory to submit a claim (written proposal for voluntary dispute settlement).
6.2. The recipient of the claim must notify the claimant in writing of the results of the claim review within 10 calendar days from the date of receipt.
6.3. If an agreement is not reached, the dispute will be referred to a court in accordance with the current legislation of the Russian Federation.
6.4. This Privacy Policy and the relationship between the User and the Website Administration are governed by the current legislation of the Russian Federation.
7. ADDITIONAL TERMS
7.1. The Company may amend this Privacy Policy without the User's consent.
7.2. The new Privacy Policy comes into force upon its publication on the Website, unless otherwise provided by the new version of the Privacy Policy.
7.3. All suggestions or questions regarding this Privacy Policy should be sent to .
7.4. The current Privacy Policy is available at: https://en.shop.essbouquet.com/politikakonfidencialnosti/.
Saint Petersburg, May 29, 2025
This Privacy Policy of personal data (hereinafter referred to as the "Privacy Policy") is developed in accordance with the provisions of the Constitution of the Russian Federation, Federal Law No. 149-FZ dated July 27, 2006, "On Information, Information Technologies, and Information Protection," Federal Law No. 152-FZ dated July 27, 2006, "On Personal Data" (hereinafter referred to as the "Personal Data Law"), and other regulatory legal acts in the field of personal data protection and processing in force on the territory of the Russian Federation. It applies to the website located at https://en.shop.essbouquet.com/ (hereinafter referred to as the "Website").
By using the Website, the User unconditionally agrees to this Policy and the terms of processing their personal information as outlined herein. If the User disagrees with these terms, they must refrain from using the Website.
The following terms are used in this Privacy Policy:
- Website — an interactive set of pages located at the domain name https://en.shop.essbouquet.com/;
- Website Administration — authorized employees managing the Website, who determine the composition of users' personal data, the purposes of collecting personal data, and their processing and storage;
- Website User — an individual, a user of the Website, a subject of personal data, who voluntarily provides the necessary personal data when filling out feedback forms and/or order forms on the Website;
- Personal Data — any information relating to a directly or indirectly identified or identifiable individual (subject of personal data);
- Processing of Personal Data — any action (operation) or set of actions (operations) performed with or without the use of automation tools on personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion, or destruction of personal data.
1. GENERAL PROVISIONS
1.1. Under this Policy, the User's personal information includes:
1.1.1. Personal information provided by the User independently while using the Website, including the User's personal data.
1.1.2. Data automatically transmitted to the Website's services during their use via the software installed on the User's device, including the IP address, cookie files, information about the User's browser (or other program used to access the Website), technical characteristics of the equipment and software used by the User, date and time of access to the services, addresses of requested pages, and other similar information.
1.1.3. This Privacy Policy applies only to the Website https://en.shop.essbouquet.com. The Website Administration does not control and is not responsible for third-party websites that the User may access via links available on the Website.
2. PURPOSES OF PROCESSING USERS' PERSONAL INFORMATION
2.1. The Website collects and stores only the personal information necessary for providing feedback and services to the User, except in cases where the law requires mandatory storage of personal information for a legally specified period.
If the Website receives a notice from the User withdrawing consent to the processing of personal data, the Website ceases processing the User's personal data within no more than 10 working days from the date of receipt.
The notice of withdrawal of consent to the processing of personal data must be sent to the email address: info@essbouquet.com, or by written request to the address of LLC "ESS-BOUQUET" (hereinafter referred to as the "Company"): 197022, Saint Petersburg, Kamennoostrovsky Prospekt, 40, office 304.
2.2. The Website processes the User's personal information for the following purposes:
2.2.1. Efficient execution of orders, contracts, and other obligations assumed by the Company as mandatory for performance;
2.2.2. Processing personal data on behalf of the personal data operator(s) when concluding agreements on personal data processing with the personal data operator.
2.2.3. Conducting statistical or other research purposes, excluding market promotion of goods, works, or services, as well as political campaigning, provided that personal data is anonymized.
2.2.4. Any communication with the User via the specified channels, including analyzing the individual's actions on the website, processing incoming requests, providing information about the Company's products and services, and fulfilling contractual obligations (where the subject of personal data is or will be a party).
2.2.5. Establishing feedback with the User, including sending notifications, inquiries related to the use of the Website, provision of services, and processing the User's requests and applications.
2.2.6. Sending the User notifications about new products and services, special offers, and various events. The User may opt out of receiving informational messages by sending an email to info@essbouquet.com with the subject line "Opt-out of notifications about new products, services, and special offers."
3. TERMS OF PROCESSING USERS' PERSONAL INFORMATION AND ITS TRANSFER TO THIRD PARTIES
3.1. The Website stores Users' personal information in accordance with the internal regulations of specific services.
3.2. The confidentiality of the User's personal information is maintained, except in cases where the User voluntarily provides information about themselves for public access to an unlimited audience. When using certain services, the User agrees that a portion of their personal information becomes publicly available.
3.3. The Website may transfer the User's personal information to third parties in the following cases:
3.3.1. The User has consented to such actions.
3.3.2. The transfer is necessary for the User to use a specific service or to fulfill a specific agreement or contract with the User.
3.3.3. The transfer is required by Russian law under the established legal procedure.
3.4. The processing of the User's personal data is carried out without a time limit by the following methods: collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion, or destruction of personal data, including in personal data information systems with or without automation tools. The processing of Users' personal data is carried out in accordance with Federal Law No. 152-FZ dated July 27, 2006, "On Personal Data."
3.5. In case of loss or disclosure of personal data, the Company informs the User about the loss or disclosure of personal data.
3.6. The Company takes necessary organizational and technical measures to protect the User's personal information from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, as well as other unlawful actions by third parties.
3.7. The Company, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
4. OBLIGATIONS
4.1. The User is obliged to:
4.1.1. Provide the personal data necessary for using the Website.
4.1.2. Update or supplement the provided personal data in case of changes.
4.2. The Company is obliged to:
4.2.1. Use the obtained information solely for the purposes specified in this Privacy Policy.
4.2.2. Ensure the confidentiality of the information, not disclose it without the User's prior written consent, and not sell, exchange, publish, or otherwise disclose the User's personal data, except as provided in this Privacy Policy.
4.2.3. Implement the following legal, organizational, and technical measures to protect the User's personal data from unauthorized, unlawful, or accidental access, destruction, alteration, blocking, copying, provision, or distribution, as well as other unlawful actions regarding personal data.
4.2.4. Block the User's personal data upon their request or the request of their legal representative or authorized body for the protection of personal data subjects' rights for the duration of verification if inaccurate personal data or unlawful actions are detected.
5. LIABILITY
5.1. The Company is liable for losses incurred by the User due to unlawful use of personal data in accordance with the legislation of the Russian Federation.
5.2. The Company is not liable for the loss or disclosure of confidential information if:
5.2.1. The information became public before its loss or disclosure.
5.2.2. The information was received from a third party before it was obtained by the Website Administration.
5.2.3. The information was disclosed with the User's consent.
6. DISPUTE RESOLUTION
6.1. Before filing a lawsuit regarding disputes arising from the relationship between the Website User and the Company, it is mandatory to submit a claim (written proposal for voluntary dispute settlement).
6.2. The recipient of the claim must notify the claimant in writing of the results of the claim review within 10 calendar days from the date of receipt.
6.3. If an agreement is not reached, the dispute will be referred to a court in accordance with the current legislation of the Russian Federation.
6.4. This Privacy Policy and the relationship between the User and the Website Administration are governed by the current legislation of the Russian Federation.
7. ADDITIONAL TERMS
7.1. The Company may amend this Privacy Policy without the User's consent.
7.2. The new Privacy Policy comes into force upon its publication on the Website, unless otherwise provided by the new version of the Privacy Policy.
7.3. All suggestions or questions regarding this Privacy Policy should be sent to .
7.4. The current Privacy Policy is available at: https://en.shop.essbouquet.com/politikakonfidencialnosti/.
St. Petersburg, Kamennoostrovsky pr-t, 40
info@essbouquet.com
© Ess-Bouquet, 2025
